09 March 2020
How we handle your information
We protect your company information and we aim to be clear and open about what we do with it. We understand that your privacy is important to you, and we value your trust. That’s why we protect your information and why we aim to be clear and open about what we do with it. This policy explains how we handle your information.
The entity responsible for the processing of personal data on this website is:
3/F Sun House,
181 Des Voeux Road,
Central, Hong Kong
What information do we collect?
We collect technically required data automatically transferred to our server. This is required for technical reasons to be able to display our website to you. We also use the data to ensure the security and stability of our website. This includes data when you:
- Contact us (e.g., date and time of the request, content of the request)
- Visit our website (e.g., location, IP address, browser software, version and language)
- Make a complaint
- Other information, such as details of your interactions with us
How do we use your information?
We are careful about how we use your information. We also use your information for compliance with legislation and / or to better understand your needs, and to let you know about our services you might be interested in.
Bringing you new digital banking solutions
From time to time, we may also use your information to tell you about digital banking solutions we think you might be interested in. To do this, we may contact you by email, phone and / or advertising through our websites, or third-party websites.
You can subscribe to a newsletter on our website. If you subscribe to the newsletter, we collect and store the data you enter in the input screen. We use the data only for sending newsletters.
Who do we share your information with?
We may share your information with other members of the Tyme Group. We may also share your information with third parties. These third parties can include:
- Businesses who do some of our work for us such as direct marketing and IT support
- Organisations involved in our funding arrangements such as investors, advisers, researchers
- Comply with laws, and assist government or law enforcement agencies
If we do this, we make sure there are arrangements in place to protect your information.
Keeping your information safe
Our staff are trained in how to keep your information safe and secure. We use secure systems and buildings to hold your information. We will only keep your information for as long as we need it. We store your electronic records in secure buildings and systems or use trusted third parties.
Analytics and Tracking Tools
Our website uses Google Analytics to analyse and improve the use of our website.
Liability for Contents
As the business is constantly evolving, we try our best to keep the contents on our website up to date, however, we cannot guarantee the accuracy, completeness or timeliness of the contents.
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