TymeBank South Africa

South Africa’s first digital bank is the fastest-growing greenfield digital bank in the world. It focuses on increasing financial access and usage for underserved consumers and small businesses, with the goal of broadening economic participation.

We designed TymeBank to increase adoption of financial services.

Similar to other emerging markets, South Africa’s financial products and services are often inconvenient and too expensive to access. Customers’ financial and digital literacy is low, and their mistrust of banking is high.

Despite the challenges, TymeBank South Africa has gained tremendous momentum and reached 1.4 million customers in February 2020, 12 months post-launch.

What is driving TymeBank South Africa’s success?

  • Disruptive retail distribution model with digitized physical distribution network for easy customer onboarding
  • Structural cost advantage through our cloud-based technology platform and cost-efficient operating model
  • Simple, transparent and gamified propositions with one product for each product line to empower customers
  • Rewarding loyalty offering with customers earning double points at our partner Pick n Pay, the second largest retailer in South Africa
  • Human connection through locally recruited ambassadors who build trust and assist our customers bridge the digital divide

Get the facts.

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More than 1.4 million customers acquired in 12 months since Launch, still growing at around 130,000 customers per month

Watch how our customers in South Africa open a bank account with our kiosks


How to build the world’s fastest-growing greenfield digital bank?

Tyme’s disruptive digital banking model, more than just a mobile app and a card, is designed for fast developing markets undergoing rapid transformation towards a digital world.

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Digital kiosks

Enable customer onboarding, card issuance & replacement, loan fulfilment, and account pin reset.

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Cash-in cash-out points

Enable real-time cash deposits and withdrawals at our retail partner tillpoints.

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Ambassadors

Assist in customer onboarding process, customer education and queries.

See our award winning TymeBank in South Africa.

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