UX Researcher

UX Researcher

UX Researcher 150 150 TymeGlobal

We are looking for a talented and enthusiastic UX Researcher at different levels (Junior, senior or lead) to join our international design team in Ho Chi Minh City.

As an integral member of the design team, you will work across the full product development lifecycle. You’re comfortable with planning, scoping, conducting, analyzing, and communicating research. You will lead end-to-end research activities – including driving research objectives, hypotheses, methodology, execution, and analysis.

You will need to consistently achieve research outputs needed by the design team and product team for their pursuits and occasionally inform strategic decisions in Product approach. You will with UX designers and product managers to understand research needs and work cross-functionally with multiple stakeholders.

-You will participate in product discussions, design reviews, and strategic research planning. Identify new opportunities.


  • Good English speaking and writing skills (mandatory) including communicating research results in a clear, concise, and compelling way.
  • Experience in Fin-Tech is a plus. Experience conducting user research to measure products’ user experience and interaction.
  • Experience conducting mixed methods research, with an understanding of triangulation between qualitative and quantitative methods.
  • Experience with qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
  • Experience with quantitative research (metrics, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.)
  • Recruiting participants for research studies.
  • Collaborative mindset, who can educate non-researchers about the value of different research methodologies.
  • ‘Just do it’ attitude – able to find a way to get things done.
  • Above all, you must be a truly passionate researcher with a user-centered mindset.


  • Opportunity to revolutionize banking across multiple countries.
  • Values-driven, international working environment, and agile culture.
  • SMART goals and clear career opportunities (technical seminar, conference, and career talk) – we focus on your development.
  • Overseas travel opportunities for training and work purposes.
  • A competitive salary including 13th-month salary and performance bonus.
  • Full benefits and salary rank during probation.
  • The company will provide a laptop (MacBook Pro) and the necessary software
  • Insurances as Vietnamese labor law and premium healthcare for you and your family
  • Meal and parking allowance are covered by the company.
  • Relocation package (In case the candidate is based abroad)


To apply, please email: [email protected], indicating the role you are applying for in the subject line. Your email must contain:

  • A cover letter indicating your current position, years of experience, field of experience (Industry)
  • Updated CV
  • Best example from your portfolio
  • Linkedin URL/link
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