Portfolio Product Manager

Portfolio Product Manager 1920 700 TymeGlobal

About the Role:

The Portfolio Product Manager (PPM) role will work closely with the segment and product teams to build and manage new digital financial services offerings across TYME’s digital assets.  This entails taking responsibility for the full life-cycle of product development from concept, customer research and design through to product development, launch, iteration and support across multiple countries. As a senior member of the product function, responsibilities include setting the segment’s strategic direction and oversight of a team of Product Owners and Business Analysts.

You will bring a passion for meeting the needs of individuals and businesses through a range of banking products as well as a deep understanding of the benefits that technology can bring to customers’ daily lives.

Key Responsibilities:

  • Define product and service vision and requirements based on customer needs and business objectives
  • Partner with business stakeholders and the development scrum team to define and clarify business requirements
  • Accountable for driving project discovery and inception activities
  • Define minimum viable product (MVP) for product launch and successive iteration and horizon mapping
  • Lead agile delivery teams to prioritise backlog items, ensure the team understands the product backlog, owning the product roadmap on behalf of business stakeholders, and planning for sprints in conjunction with the scrum master for these sprints
  • Work with UXD, marketing, analytics, and the research team to identify customer personas and segments, validate MVP and product scope and deepen knowledge of customer needs, motivations and behaviors to influence designs that contribute to a rewarding customer experience
  • Liaise regularly with technical developers and programmers to understand technical implications, prioritize development and make decisions about technical direction
  • Work closely with business stakeholders (e.g., product owners, risk, compliance, legal, finance) to understand business imperatives, rules of engagement, expectations, analyze and mitigate risks and determine a strategic approach to product development
  • Accountable for ongoing stakeholder engagement to ensure that all project scope decisions are understood and agreed to and that all their needs are met
  • Own ongoing support and maintenance issues to ensure services are demonstrating continuous improvement and continuing to meet customer needs
  • Identify hypotheses to validate customer problems and define clear learning objectives that will ensure the appropriate tagging and analytics coverage is achieved to inform product roadmap and prioritization decisions
  • Motivate and work with delivery managers and scrum teams on a daily basis to move user stories into production, this includes attending and actively participating in scrum ceremonies
  • Continually seek new innovative ideas and technology to include in the project delivery and socialize effectively with project stakeholders
  • Actively involved in driving continuous improvement activities for the scrum team
  • Accountable for ensuring all work results delivered by the scrum team are of a high standard
  • Consistently take initiative in metrics and measurements of effectiveness on new features and enhancements.
  • Demonstrate the ability to guide the team in analyzing business requirements and empower the team to have more ownership of the business requirements
  • Work closely with the Head of Product and peers to continually grow and evolve the product function, including team building, resource planning, recruitment and employee performance management and mentoring
  • Contribute product and business knowledge to the community


Your Skills and Experience

  • Industry tertiary qualified with Agile Product Owner qualifications is highly desirable
  • Financial services industry experience working with digital products and platforms essential
  • Certified Scrum Product Owner
  • Or equivalent in related work experience
  • Proven ability and experience with successfully managing projects to completion
  • Experience working in an Agile delivery environment as a Senior Digital Product Owner
  • Proven ability to deal with ambiguous situations
  • Experienced in building best practice and innovative customer experiences, customer engagement, and product development
  • A natural digital junkie who keeps abreast of the latest digital trends
  • Experience liaising with business stakeholders and technical development teams to deliver digital products & services
  • Comfort with working across multiple streams in a fast-paced, dynamic, international and collaborative environment
  • Experience in leading, building and growing Product teams required, with a focus on building out multi-country operating models as preferred
  • Strong influencing skills and experience successfully liaising with difficult business stakeholders and technical development teams to deliver digital products & services whilst maintaining strong relationships
  • Demonstrates a strong commercial acumen with a desire to base decisions on data and business value


Please email a cover letter and resume to [email protected] for positions in Vietnam, indicating the role you are applying for in the subject line.


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